Privacy Policy

Last Updated: 23 May 2024

Introduction

Welcome to the privacy policy of Rhomax SA (“we”, “our”, “us”). This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website, rhomaxsa.com (“Website”).

Information We Collect

We collect personal information that you voluntarily provide to us when you register on the Website, express an interest in obtaining information about us or our products and services, participate in activities on the Website, or otherwise contact us. The personal information we collect includes:

Email Address
First Name and Last Name
Phone Number

How We Use Your Information

We use the information we collect or receive to:

Communicate with you and manage your requests.
Send you marketing and promotional communications (you can opt-out at any time).
Analyse usage and improve our Website using tools like Google Analytics and Hotjar.

Legal Basis for Processing (GDPR Compliance)

Under the General Data Protection Regulation (GDPR), we process your personal information only when we have a legal basis to do so. This includes:

Consent: When you have given clear consent for us to process your personal information for a specific purpose. Such consent can be withdrawn at any time, and if you wish to do so please contact us at our contact information indicated in the ‘Terms & Conditions’ section or the ‘Contact Us’ section of this website.
Contract: When the processing is necessary for a contract you have with us, or because you have asked us to take specific steps before entering into a contract.
Legal Obligation: When the processing is necessary for us to comply with the law.

Your Privacy Rights

Please note the below rights you have regarding your personal information, and our relevant declarations:

Right to Know: You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months.
Right to Delete: You have the right to request that we delete your personal information that we collected from you and retained.
Users can visit our site anonymously.
Our Privacy Policy link includes the word “Privacy” and can be easily found on the home page of our Website.
Users will be notified of any privacy policy changes on our Privacy Policy Page.
Users are able to change their personal information by emailing us at info @ rhomaxsa [dot] com.

Third-Party Services

We use third-party services like Google Analytics, Hotjar, and Invisible reCAPTCHA for various functionalities on our Website. These third-party services may have access to your personal information as necessary to perform their functions but are not permitted to share or use the information for any other purpose.

Emails and Communications

If you opt-in to receive marketing communications from us, we will send you emails about our products, services, and promotions. You can opt-out of these communications at any time by clicking the unsubscribe link in the email or by contacting us at info @ rhomaxsa [dot] com.

Remarketing and Behavioral Advertising

We may use remarketing services to advertise on third-party websites to you after you visit our Website. If we do so, we and our third-party vendors will use cookies to inform, optimise, and serve ads based on your past visits to our Website.

Children's Privacy

We do not knowingly collect or solicit information from anyone under the age of 13. If we learn that we have collected personal information from a child under age 13, we will delete that information as quickly as possible.

Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us by email at info @ rhomaxsa [dot] com.